Last updated: Nov 19, 2025

Introduction

Zhejiang Liangdun Biotechnology Co., Ltd. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.ldflavor.com].

We comply with the EU General Data Protection Regulation Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller

Zhejiang Liangdun Biotechnology Co., Ltd.

Email: service@ldflavor.com

Telephone: +86-572-5708829

Information We Collect

Personal Data You Provide Voluntarily:

· Contact Information: When you use our contact form, we collect your name and email address.

· Communication Data: The content of your messages or inquiries.

Automatically Collected Technical Data:

· Usage Data: Information about how you use our website, products, and services.

· Device Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

How We Use Your Information

We use the information we collect in the following ways:

· To respond to your inquiries and provide customer support

· To personalize your experience on our website

· To improve our website, products, and services

· To comply with legal obligations

Legal Basis for Processing under GDPR:

· Performance of a Contract: When we need to fulfill our obligations under a service agreement.

· Legitimate Interests: For administrative purposes, data analytics, and improving our services.

· Consent: When you have given us explicit permission.

· Legal Obligation: When processing is necessary for compliance with a legal obligation.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties except in the following circumstances:

· Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as web hosting and IT services. These providers are bound by data processing agreements and may not use your data for their own purposes.

· Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.

International Transfers

Our company is based in china, but we may transfer and process your personal data outside the European Economic Area (EEA). When we do, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

For contact form submissions, we typically retain your information for one year unless you request deletion earlier.

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

· Right to Access: You can request copies of your personal data.

· Right to Rectification: You can request correction of inaccurate or incomplete data.

· Right to Erasure (Right to Be Forgotten): You can request deletion of your personal data under certain circumstances certain circumstances.

· Right to Restrict Processing: You can request restriction of processing under certain conditions.

· Right to Data Portability: You can request transfer of your data to another organization another organization.

· Right to Object: You can object to our processing of your personal data.

· Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal data against accidental or unlawful destruction unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.